Privacy Policy

Data Controller

Khenalom Ltd

Collected Personal Data

Name, contact details (email, phone), and any information you choose to share with us through our contact form or in a referral enquiry.

Purpose of collecting data

To respond to your enquiry, process referrals, and keep in touch about our services. We never sell or share your data with third parties for marketing purposes.

Legal basis for processing

We process personal data on the basis of legitimate interest (responding to enquiries) and to fulfil our statutory duties as an Ofsted-registered provider working with local authorities and safeguarding partners.

Sharing your data

We may share information with local authorities, social workers, Ofsted, and other professionals directly involved in a referral or placement, where necessary to provide safe, coordinated support to a young person. We do not sell your data or share it with third parties for marketing.

Data retention

We keep personal data only for as long as necessary for the purpose it was collected, in line with statutory retention requirements for children's social care records.

Your rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. If you have concerns about how we handle your data, you can also contact the Information Commissioner's Office (ICO) at ico.org.uk.

Contact us

For any questions about this policy or your data, contact us at homes@khenalom.com.